Responsible for processing new sales in the department via telephone or email
Responsible for the completion of online orders, following internal processes
Dealing with customer enquiries
Capturing customer feedback about products and services
Liaising with courier partners to ensure successful delivery of our goods
Protecting customer information, including sensitive financial information, in accordance with company policies
Key Skills and Experience:
Previous experience in call centre/ customer service environment
Excellent written and verbal communication
IT literate, specifically Microsoft Outlook and awareness of full MS Office suite, with good numeracy skills
Able to maintain a positive and enthusiastic attitude even when under pressure
Ability to manage multiple tasks
Able to work as part of a team supporting colleagues and promoting excellent team spirit
Able to adapt and deal with changing demands.
Send CV to: ***email***Market relatedPermanent
We are currently recruiting a number of Call Handler roles to support clients. Telephony experience isn't essential, we're keen to speak to candidates from a variety of customer service backgrounds.
What will you be doing?
Speaking with vulnerable individuals who may require support
Making calls to individuals to ensure support and guidance is given
Providing technical support over the phone
Resolving customer queries
Handling calls from the public
Provide a friendly, supportive and helpful service
What are we looking for?
Previous customer service experience - contact centre is desirable but not essential
Excellent telephone manner
Ability to empathise with individuals who may be worried / struggling
Computer literate - able to pick up new systems.
Send Applications to: ***email***Market relatedPermanent
The primary purpose of a Customer Service Representative/Guest Service Agent is to provide customer support to Guests making contact about the client's app, using the client's processes and systems, by responding to inbound emails, phone calls or chats, with a focus on guest satisfaction. The representative consistently meets and exceeds given goals whilst developing and maintaining active knowledge of products offered by the client and company.
Customer Service Experience
â€¢ The candidate must have previous experience working in customer service, preferably within a contact centre
â€¢ Composition - Ability to compose grammatically precise, concise and appropriate sentences
â€¢ Verbal skills - Articulate well, with a clear and friendly tone (Fluent in English)
â€¢ Comprehension - Ability to clearly understand and respond appropriately to the problem statements
â€¢ Proficiency in writing free flow texts and emails
â€¢ Fluency in chat communication - fast and error-free writing
â€¢ Ability to manage and maintain the required communication pace
â€¢ Organisation skills while communicating and retaining shared thoughts
â€¢ Ability to maintain and manage active engagement during communication
â€¢ Good understanding of phone/email/chat etiquette
â€¢ Attention to detail and is well organised
â€¢ Good listening skills and empathy
Forward your CV to: ***email***Market relatedPermanent
We are delighted to be supporting a leading organisation in their search for Customer Service Advisors to support them on an initial temporary basis.
This role is to start as soon as possible and will initially be a 12 months assignment.
â€¢ Excellent written & verbal communication skills, happy to communicate with customers over the phone
â€¢ Excellent time management with ability to prioritise workloads
â€¢ Good level of numeracy
â€¢ Accuracy, Tenacity & Integrity
â€¢ Good level of computer literacy including Microsoft Office packages
Working hours: 36.5 hours per week, Monday - Saturday on shift rotations. These will be between 08:30 - 17:00 Monday to Friday and 09:00 - 16:00 Saturdays.
If you are immediately available and would like more information, please
Speak to a huge array of customers. And tailor your approach to each. Whatever your background, this is a customer-focused sales and service role with real variety.
The joy of working with so many different brands is that they appeal to a huge variety of different people. Your challenge is to do the same. When it's appropriate you will offer our products, whether that's car, home, travel or pet insurance, but you'll also help customers by amending, transferring and renewing policies. When a call comes through, it could be anyone from any walk of life, and you'll have to adapt your approach accordingly. You'll follow scripts in certain areas, but how you walk your customers through the process, get to know them, highlight the benefits and match our products to their needs is largely up to you.
Skills and qualities you'll need
We want people to draw on their life experience, personality and individual talents. If you have sales experience, so much the better. Whilst we offer training, broadly speaking, we look for:
â€¢ The ability to communicate persuasively
â€¢ Sharp thinking and an eye for detail
â€¢ Helpfulness and a passion for customer service
â€¢ Drive and enthusiasm for meeting targets
â€¢ PC literacy
In return, we'll give you a great team atmosphere, extensive training, excellent benefits and plenty of opportunities for progression in our call centres.
Email CV to: ***email***Market relatedPermanent
An established company based in the Northern Suburbs is looking to employ Individuals passionate about service, to consult customers on matters related to their hosting accounts and billing, who possess exceptional verbal and written communication skills and who are accurate, efficient administrators with a technical aptitude. The following will apply
The environment is fast-paced and dynamic and offers a rewarding career to someone who derives fulfilment out of seeing each customerâ€™s query (relating to domain names, ordering, customer account and billing administration) satisfactorily resolved by telephone or email. You will work as part of a self-organising team who value collaboration, teamwork and autonomy. There are no daily volume targets- only clearly defined quality standards.
Grade 12 or equivalent â€“ essential
Relevant tertiary qualification will be an advantage.
Previous experience in a service related role.
Please Note: Only shortlisted candidates will be contacted.
Send your CV to ***email***
Package & Remuneration
R Negotiable - Monthly plus Medical AidMarket relatedPermanent
Great!! You are exactly the kind of person we are looking for! Our clients are in demand with their client base expanding and need team members to meet the need. If you have customer service, sales, retail, marketing, PR, events experience, Apply today! Applicants without experience are welcome to apply and will be considered.
Qualities our client's are looking for:
- Great customer service
- Outgoing personality
- People person
- Professional image
- Willing to grow skill set and learn and apply new skills
What do they offer you?
- Excellent highly motivated, fast paced team environment
- Basic salary + fantastic uncapped
- Progression opportunities
- Travel opportunities
- Great incentives
This is a fantastic opportunity you can't afford to miss! If you are looking for an opportunity then apply now!!!! Appointments are being held immediately!
Forward CV to: ***email***Market relatedPermanent
Respond to internal and external enquiries via email, and phone
Manage customer order entries
Provide customers with quotes and product knowledge
Perform general administration tasks
Support other departments
We are looking for someone who is friendly, hard working, and dedicated to offer a great customer experience for our customers.
The successful candidate will also have:
Excellent communication skills
A warm, approachable manner
Experience in a customer service position
Experience using MS office packages such as Microsoft Excel (Knowledge on spreadsheets) & Microsoft
Submit Application to: ***email***Market relatedPermanent
As our customersâ€™ first point of contact, youâ€™ll be there to listen to their questions, provide the best answers, and offer clear, jargon-free support over the phone. Their questions will be as varied as their personalities. Youâ€™ll help them to understand products and services, and make use of them - from transferring money, to setting up standing orders. Our customers are important to us and by listening to what they need youâ€™ll be an important member of our team. In short, youâ€™ll have a role that matters.
Youâ€™ll enjoy some fantastic benefits too. For instance, a quarterly performance bonus, 22 daysâ€™ holiday, private medical insurance, contributory pension scheme and a flexible package that allows you to choose cash or pick from a range of benefit options including retail discount vouchers. And thatâ€™s not to mention the great training and support youâ€™ll enjoy from day one to develop new skills, take on fresh challenges and move your career forward.
What do we want in return? Quite simply, we want you to use your natural people skills to give the best possible service to our customers over the phone. Youâ€™ll ensure that everyone gets the care and attention they deserve. As well as offering clear information, youâ€™ll also need to work to customer satisfaction and quality targets.
Send Applications to: ***email***Market relatedPermanent
Industrial Compressor Company needs to fill above position.
You must have Matric,drivers license&clear criminal record.
Technical Sales experience would be beneficial.
You Must be from Kuruman area &have good knowledge of local businesses& people.
Follow procedures&build long term client relationships.
Growing of local client database
Bring your energy & enthusiasm. You must be well spoken.
Send CV to ***email***Market relatedPermanent
Benefits on offer are; free parking, free tea and coffee, modern environment, and Thursday and Friday or Friday and Sunday off.
You will join their customer service team, building great relationships with their customers as well as manage your team of Customer Service Advisors. They communicate with customers via the contact centre, emails and live chat. It is a fast-paced environment with a high volume of customer contacts received. They pride ourselves on building relationships with both customers and our suppliers to ensure that they are meeting the needs of their customers.
You will have excellent communication skills, both verbally and written and able to work under pressure as part of a team.
- Answering a high volume of calls that we receive on a daily basis
- To identify and assess customers need to achieve satisfaction
- Investigating customer queries and complaints
- Liaise with suppliers, production team and couriers to arrange dispatches, collections, repairs and also to correspond with management where needed
- Communicate with customers about their orders, including any delays or changes in delivery.
Send Application to: ***email***Market relatedPermanent
Customer Service Assistants are the first point of contact for our customers in branch, theyâ€˜re truly the heart of our customer service.
Weâ€™re looking for chatty, confident and helpful people who are passionate about providing excellent service to join our team.
Tamworth branch is a friendly and supportive environment where every day is different. Working in the heart of the community our team strive to understand whats important to our customers and create a sense of belonging for everyone.
This is a 12 month maternity cover with the hours of work: Monday 8.45am to 1.45pm, Thursday and Friday 8.45am - 5pm plus 3 out of 4 Saturday mornings 8.45am - 12.30pm paid as overtime.
Your main responsibilities are building relationships with our members, completing transactions and handling money carefully. Youâ€™ll support our customer enquiries by giving clear, accurate information in a friendly, professional and efficient way. Being a team player is important, youâ€™ll want to help and care for those around you. To get an insight into our role why not apply and see if working here would suit you.
As you increase in confidence, youâ€™ll work through our accreditation scheme moving you through the different levels of the role increasing your responsibilities and pay. You can own your personal development and grow with us.
Handle incoming and outgoing calls together with written requests from customers and third parties in a fast-paced environment.
Provide a professional service using effective communication skills
Working as part of a team with other customer service staff striving to achieve individual and team targets whilst remaining focused when faced with challenges.
Your experience will include:
Proven customer service skills, an excellent phone manner and the ability to think on your feet.
Meticulous attention to detail is a must, as is the ability to analyse difficult situations and make decisions confidently.
Must be numerate and computer literate (e.g. Microsoft Word, Excel and Outlook).
Organised approach and the ability to work efficiently to deadlines, ensuring high quality and accuracy standards.
Please note these customer service roles do include taking inbound calls from customers as well as administration duties. Please DO NOT apply if you are looking for a role with minimal telephony duties.
Email CV to: ***email***Market relatedPermanent
Customer Services Co-Ordinator to join an established Welkom based company.
Responsibilities include but are not limited to:
Processing customer orders
Liaising with other departments
Raising licenses for documentation
Responding to queries regarding delivery schedules
Liaising with technical support
Manufacturing background Preferable..
Email CV to: ***email***Market relatedPermanent
Debt Review Company are seeking passionate and goal-oriented Debt Review Consultants to join our growing team at our Phoenix branch.
â€¢ Basic Salary
â€¢ Attendance bonus
â€¢ Achievable Commission
â€¢ Full Training is provided
Able to met daily and weekly targets
Must send 3 application daily
Must receive 2 pack daily
Able to work within a team
Qualifications & Experience
â€¢ Grade 12
â€¢ Strong computer skills, Knowledge Microsoft Excel
â€¢ A minimum of one year Sales Call Centre experience
â€¢ 6 months Debt Collections experience
â€¢ Previous debt review experience will be advantageous, but is not a pre requisite
â€¢ English (Home language)
â€¢ Excellent communication skills
â€¢ Thrive under deadlines & targets
â€¢ Pro active
â€¢ Transport must not be an issue
Monday to Friday â€“ 08:00 to 17:00
Saturdays- 08:00 to 12:00
One Saturday off in a month- T & C APPLIED
Please forward the following documents when applying for position :
1. A copy of your CV which includes traceable references
2. 3 Months payslip if you earn commission in previous employment
3. Expected Salary
Ahmedia recruitment services is updating and upgrading our database of candidates for future job opportunities in the Marketing field. We are looking for Head of Strategy and Communication with min 2+ years of experience in similar role. Simply forward your job title and your full CV to: ***email***- We will use this information to contact you, when opportunities arise in your area/s of expertise, and to place you in our company designed to immediately enable job seekers with skills, knowledge and tools to enhance their prospects of finding employment.
Tertiary qualification essential (Degree or Diploma)
Min 2+ years experience
Problem solver experience essential
Solid computer literacy
Excellent attention to details, a methodical worker
Good team player attributes
Fluent English language, written and spoken essential
Ability to take ownership of duties required
Salary R12 500
If you meet our requirements please send us your full CV to:***email***Market relatedPermanent
A well-established organisation in the Kwa-Zulu Natal is seeking a Sales Representatives to join their team within the Liquor Trade Industry. Salary
Should you apply for this vacancy and your skills and experience do not match the inherent requirements of this position, your application will be immediately deleted. Please ensure that you read and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting your time time and ours.
To apply for this position kindly e-mail your updated CV in MS Word format to ***email***, and indicate the Position name in the Subject Line
Duties & Responsibilities
Be adaptable to new situations and environments
Must be an independent individual
Need to make own decisions
Can handle pressure
Plan and execute
Be able to handle conflict
Desired Experience & Qualification
1-2 Yearsâ€™ Experience in sales & promotions (liquor sales will be an advantage)
Own vehicle and a valid Driverâ€™s License
Fluent in English
Willing to work overtime & weekends as required by the company
Be able to be vigilant and work in Townships
Please note that only short listed candidates will be contacted. Therefore, if you have not received any correspondence within two weeks of your application, you have been unsuccessfulMarket relatedPermanent
Planning of monthly and daily activities and organizing a daily diary
Achieving monthly sales target
Building relationships with existing clients in their specific area
Grow new and additional business
Customer visits and liaison/ problem solving
Focus on specific market areas and follow up installations
Resigning and upgrading existing client base
Follow up on customer queries and ensure after sales service
Completion of installation, withdrawals & surveys
Ensure customer satisfaction and smooth running of the business
Compliance with sales policy and procedures
Desired Experience & Qualification
Sales and Marketing Diploma would be advantageous
Own vehicle & code 8 driver's license
Minimum 2 years sales experience in sales environment
Administrative skills and communication skills
Please forward your CV to ***email***
Please note that if you have not received any response in 14 days your application has been unsuccessful
If interested, please mail your CV to ***email***Market relatedPermanent
My client is a lubricants, additives and specialized race fuels distributor who is searching for a dynamic, sales driven person to sell and market their products in the Eastern Cape.
The individual would be responsible for
Identifying and sourcing new customers
Cold calling potential customers
Maintaining relationships with current customers
Presentation of company products
Other duties assigned
Required Skills and experience
Grade 12 / Matric
Sales experience an advantage
Own vehicle and valid driverâ€™s licence essential
Knowledge of lubricants and fuels an advantage
A passion for cars and motorcycles
Strong, dynamic, motivated sales driven person
Should you be interested in applying for the position, please send a detailed and updated CV to MelanieM@mpc.co.za
Should you not receive feedback within in two weeks please consider your application unsuccessfulMarket relatedPermanent