Key Performance Areas would include, but are not limited to:
Identify and assess continuous improvement and current training initiatives through job analysis, career paths, annual performance appraisals and consultation with line managers.
Maintain a keen understanding of training trends and developments and ensure that the business has a solution to support the various generational learning requirements.
Develop a cross and multi skilling program that will support the business to maximise the utilisation of the workforce.
Develop training curriculum's and training modules based on the unique business requirements for each of the functional departments within the SSC and CIC.
Design training and development plans that address the individual goal plans of employees where there are unique requirements and create a catalogue of training that will accelerate individual growth.
The successful candidate must have the following qualification, skills and experience:
Relevant tertiary qualification
Must be a Seta accredited Assessor and Moderator.
Minimum of 8 years of proven experience as a Training Specialist or similar role in a shared services environment.
Track record in designing and executing successful training programs.
Knowledge of various training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)