myRecruit

Trainer Permanent

4617853 Tourism 08 Feb 2020
myRecruit Cape Town
Market related
Detail Information
Job Summary
Position for Trainer
Job Description
Presently, an opportunity exists to join our centralised Learning and Development Team. The ideal candidate will have an excellent understanding of both hotel service standards and the L & D environment. The person will be inspired to constantly improve the guest experience by developing people’s skills, knowledge and attitudes to deliver outstanding guest experiences.

We are looking for someone who can work well in a team yet independently, must have their own transport and be able to work overtime when required.

MAIN RESPONSIBILITIES:
 Be involved in the development of annual training plans and implement training plans
 Ensure that SOP's are in place in each business unit and regular SOP training is conducted.
 Build and maintain a strong relationship with our Managers.
 Facilitate training through on the job, face to face and on-line
 Develop training material to improve service delivery in all operational areas.

KEY REQUIREMENTS
 Grade 12 or equivalent
 Hospitality Diploma or Degree is a requirement
 Must have previous facilitation experience
 Understanding of South African Skills Development Legislation beneficial.

Please apply by no later than close of business on 19th January 2020
To apply, email your CV and covering letter to ***email***
(Please specify the job title in the subject line of your e-mail)
Key Skills / Requirements
Please refer to description