Detail Information
Job Summary
Position for Solutions Engineer
Job Description
DUTIES AND RESPONSIBLILTIES, NOT LIMITED TO:
Remain up to date with applicable events and trends in the automation industry.
Build relationships with key people in the industry.
Attend and / or participate in relevant conferences / workshops / roadshows as identified and when required to build clientele and network at such events.
Identify and attract potential clients for iFings.
Develop and present satisfactory demos to potential clients.
Ensure business proposals are set up correctly and sent out within 24 hours of receiving the request.
Draft and issue approved license agreements / contracts for new clients.
Account Management of all iFings Clients and maintain stakeholder relationships.
Ensuring all client issues / problems are resolved within the agreed SLA timeframes.
Keep clients up to date with any improvements or updates within iFings.
Ensure client’s expectations are met with all relevant iFings stakeholders.
Maintain all supplier relationships to ensure deliverables are met, best prices given, and a high level of service delivery is maintained
Desired Experience & Qualification.
REQUIREMENTS:
Grade 12 or equivalent certificate essential.
Degree or Diploma in Mechanical / Electrical / Mechatronic Engineering will be highly advantageous.
Minimum of 2 years’ experience in a client facing role.
Sales / account management experience highly advantageous.
Must have experience working at management and Exco level. ***email***
Remain up to date with applicable events and trends in the automation industry.
Build relationships with key people in the industry.
Attend and / or participate in relevant conferences / workshops / roadshows as identified and when required to build clientele and network at such events.
Identify and attract potential clients for iFings.
Develop and present satisfactory demos to potential clients.
Ensure business proposals are set up correctly and sent out within 24 hours of receiving the request.
Draft and issue approved license agreements / contracts for new clients.
Account Management of all iFings Clients and maintain stakeholder relationships.
Ensuring all client issues / problems are resolved within the agreed SLA timeframes.
Keep clients up to date with any improvements or updates within iFings.
Ensure client’s expectations are met with all relevant iFings stakeholders.
Maintain all supplier relationships to ensure deliverables are met, best prices given, and a high level of service delivery is maintained
Desired Experience & Qualification.
REQUIREMENTS:
Grade 12 or equivalent certificate essential.
Degree or Diploma in Mechanical / Electrical / Mechatronic Engineering will be highly advantageous.
Minimum of 2 years’ experience in a client facing role.
Sales / account management experience highly advantageous.
Must have experience working at management and Exco level. ***email***
Key Skills / Requirements
Please refer to description