To be considered for this position the candidate must at least meet the minimum requirements
Must be fluent in Afrikaans and English to meet the minimum requirements.
At least 2 years working experience in the relevant IT support field with the following experience:
Microsoft User Environment:
- Install, configure and support all Microsoft desktop operating systems
- Install, configure and support all Microsoft and other application software (desktop)
- Sound knowledge of Microsoft Outlook, including user management, delegates, and security
- Good understanding of various Anti-Virus Applications (Kaspersky, Windows Defender, etc.)
- Good problem-solving skills; able to breakdown complex technical issues in smaller units for resolution
- Setup of network shares and offline availability
- Printer installation and setup
- Setup and deployment of teamviewer or similar remote applications
- Basic Office 365 Sharepoint and OneDrive knowledge
- Office 365 Deployment
- General understanding and knowledge of general user applications such as dropbox, itunes, etc…
- General hardware installation and troubleshooting (desktop)
- General troubleshooting on all IT related equipment
- Respond to and resolve support calls at customer sites
- Resolve support calls via TeamViewer and other remote applications
- Collect and deliver stock to client sites
Apple MAC Environment:
- Operation experience on MAC OS
- Operation experience on iOS
Smart Phone Environment:
- Android setup and configuration
- iOS setup and configuration
Network Installations:
- Ability to pull network cables as and when needed
- Configuration of LAN network equipment as and when needed