German Membership Service Agents Permanent

An established company in the Northern Suburbs is looking for fluent German speaking Call Center Agents to offer excellent service to its clients from all over the world. This is a fantastic opportunity for someone looking to further their client services career with a market-leader within the leisure and business travel sectors.

EMPLOYMENT TYPE: Permanent Role

Sector: Call Centre

BASIC SALARY: R11 000 (depending on experience)

START DATE: 2019

DUTIES:

• Taking inbound calls in a professional manner


• Handling and overcoming objections in a professional and effective manner


• Adhering to targets


• Making outbound calls to an international customer base;


• Executing effective sales techniques


• Handling both internal and external email correspondence to and from clients in line with quality standards


• Working towards resolution time periods


• Quality standards and targets

APPLICANTS MUST HAVE:

• A National Senior Certificate


• A clear criminal and credit record


• If foreign, MUST have a valid work permit


• Dealing with clients telephonically – above average telephonic communication skills


• Ability and willingness to work weekends and shifts as and when required


• Proven exposure to flexibility and easily adaptable to pressurized environments and change


• Proven customer service orientation and problem solving ability in previous roles/career


• Must have applied foreign language in a corporate environment


• Ability to multi task


• Familiarity with call centre culture/environment (Advantageous)


• Exposure to travel, either work related or extensive personal travel (Advantageous)

Should you meet all the above pre-requisites, please apply TODAY email to ***email***

If you’ve not heard back from us within 10 working days, please consider your application as unsuccessful for this role. We will retain your credentials for future similar roles.