myRecruit

Front Desk Manager Permanent

4631925 Tourism 25 Feb 2020
myRecruit Cape Town
Market related
Detail Information
Job Summary
Position for Front Desk Manager
Job Description
Desired Experience & Qualification
Responsibilities: (Not limited to)

Opening and closing of the hotel
Serving clients (breakfast / lunch / dinner)
Tending to all guests’ requests and needs
Assisting with conference enquiries
Making reservations (includes online GDS, Booking.com, direct bookings, Group Bookings)
Handling of petty cash.
Arranging casuals for functions, busy weekends
Shift rosters.
Assisting the General manager
Admin duties.
Preparing and setting up functions
Hosting functions.
Improving standards, revenue and occupancy
Marketing.
Making sure that all reservations are dealt with and requests from guests are implemented prior to arrival.
Resolving client queries
Tending to client complaints and making sure it is handled effectively
Shift, weekend and public holiday work
Requirements:

Grade 12
Has either worked in the industry for 3 years, have a diploma in Hospitality OR at least 3 years Personal Assistant / Office Manager experience.
Must have a valid driver’s licence.
Must have own transport.
Fully computer literate in MS Office
Excellent communication skills
Can work very well under pressure.
To apply please send your CV to ***email***
Key Skills / Requirements
Please refer to description