Assist clients with implementation, system configuration and user training.
Install software, Implement and configure all aspects of the Syspro ERP application
Train end users in specific modules (once accredited)
Provide post-sales support as needed.
Participate in all ERP implementation steps as assigned.
Prepare necessary training documentation associated with implementation like manuals, customer query data, issue logs and their resolution.
Identify and develop business processes, procedures and document.
Assist with testing of additional system and dashboard developments, compile test results, and assist with implementation of such developments
Learn report writing skills and design and compile customised documents and reports
Customer service: collaborative working relationships with customers.
Applicant Must Have:
Be a graduate or Higher Diploma (could still be busy with Tertiary studies)
Be Proficient in Microsoft: Excel, Word, PowerPoint, Outlook
Be Computer Literate.
Accountancy as subject (matric or tertiary studies) (not really a computer technical only person. I do not install hardware in any way, only software)
(Will consider other disciplines such as Supply chain, Inventory or Production Management Courses completed)
Enjoy working with people and tons of patience.